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1. What is the freight charge?

Answer: the default is to send logistics, freight collect, for small customers and jiangsu, Zhejiang and Shanghai we send express.

2. When will the goods be delivered and when will the goods arrive?

A: Under normal circumstances, the goods will be delivered within 48 hours after the order is placed. The arrival time will be determined by the logistics company. Generally, it lasts 1-2 days in Jiangsu, Zhejiang and Shanghai, and 3-7 days in other provinces. Please contact our customer service for follow-up if it is longer than that.

3. Are the products on the shelf available? What if they are not available?

Answer: the product that can be patted on the shelf is in stock commonly, rest assured patted can; In case of no stock, we will contact you through Wangwang or telephone, timely processing.

4. Can you choose the color?

Answer: The default is random delivery. If you have special requirements, please indicate the required color in the remarks column or contact customer service. But it is hard to avoid the color shortage. If there is color shortage, we will deliver the goods randomly. Please understand dear friends.

5. Can you return the goods if you are not satisfied with them?

A: If you are not satisfied with the goods received, you can return or replace the goods without using them and without affecting the second sale. The freight is borne by the buyer.

6. What should I do if the goods I received are damaged or defective?

A: generally before delivery, we will carefully check, but it is hard to avoid mistakes or individual damage in the logistics, dear friends first put away and so there is a box, you can check back, we will give you a replacement, freight buyer to bear.

7: How long will the wholesale goods be delivered?

      Answer: more than 10 quantity please contact the seller whether can deliver goods within 48 hours, if did not contact the seller, and the seller did not deliver goods within the stipulated time, the buyer is responsible by itself.

8: How long will it take for the goods to be sold after receipt?

     Please contact customer service within 24 hours to see if the product is damaged or missing parts. The seller has not been contacted for more than 24 hours after signing for the product. The buyer shall be responsible for it.